One of the biggest threats to dealership compliance is inside the showroom. That’s right: your employees. Some studies claim that a majority of data breaches are caused by workers, a sobering statistic that may…
Drive to Success: Hiring Female Staff
Women are underrepresented in the automotive industry and turnover rates among women employees are very high at dealerships. Your dealership can benefit greatly from hiring and retaining female employees. 1- Attract, Hire, and…
Was your DMS built for the Digital Age?
Every home has a drawer filled with old technology—remote controls, flip phones, charging cords, solar calculators, and compact discs. These items were built for another age and are no longer suited to provide any…
Drive to Success: Women Car Buyers
Women have more purchasing power in the dealership than ever before. Make sure your sales teams understand how to develop trust and respect with female customers to earn their purchases. 1- What Does…
Adverse Action Notices: F&I Compliance Tip
An “adverse action” is, basically, a refusal to grant credit, the termination of an account, or the changing of an account’s terms in a manner unfavorable to the consumer — such as unwinding a spot delivery…
Drive to Success: Technology Partnerships
Technology plays a vital role in the success of dealerships. Make sure the technology companies you partner with acknowledge your dealerships goals and business model. Without knowing exactly what you want to get out…
Margin Compression Solution: Cut Holding Costs
In auto retail, time is money. The faster you sell cars, the faster you bring in money and more inventory. Rinse, repeat, and reap the rewards of your efficiency. In today’s margin compression environment,…
Drive to Success: Employee Retention
Retaining talented employees can be difficult in the busy world of dealerships. However, employees are the dealership’s greatest tool in gaining more revenue and providing a better experience for customers. Learn more about keeping…
Rethinking Your Dealership’s Phone System
This article has been approved by Erik Nachbahr, President and Founder of Helion Automotive Technologies. The author’s views are entirely his or her own and may not always reflect the views of Dealertrack. …
Drive to Success: Dealership Strategy
Dealership strategy is the way dealers decide to run their business. Elements of marketing, sales, and systems or tools all define the success of your dealership strategy. Learn how you can improve strategy and…
How Dealertrack DMS is Investing in the People Behind the Buttons
ORIGINAL ARTICLE WRITTEN BY PAUL WHITWORTH, SENIOR VICE PRESIDENT OF DEALER MANAGEMENT SYSTEMS AT DEALERTRACK Today, the automotive industry has more pressure than ever to drive a seamless, technologically enhanced experience for consumers at…
How to Know What Your Customers Want
Apple founder and famous tech giant, Steve Jobs, famously said, “A lot of times, people don’t know what they want until you show it to them.” Throughout his career, he derided customer data and…
