Dealers are facing new challenges in truly unprecedented times with stay-at-home regulations and social distancing. Dealers must find a way to fill the essential need for automotive services while balancing their commitment to the…
5 Tools for Driving Operational Efficiency
Dealership operations are facing new challenges in the face of uncertainty. All industries will be impacted—either immediately or eventually—in 2020 by new Social Distancing guidelines and new operating models. Yet, the automotive industry…
Drive to Success: Thinking Beyond the Showroom
Our partners in the industry are finding new ways to ensure their future success by meeting the needs of their customers faster, safer, and online. It’s never been more important to think beyond the…
Let Us Help Keep Your Dealership On Track
Amid fears of disruption and loss of revenue, the spirit of innovation is driving chance in the business. Where once physical and social interaction between salespeople and clients was cornerstone, now personal and public…
5 Compliance Tips for F&I Selling
As dealerships look for ways to counter shrinking profit margins, F&I product sales are one of the revenue sources they turn to. Cox Automotive 2022 Car Buyer Journey research shows that 67% of car…
Six Guiding Principles for Change
Choosing a new Dealership Management System is a big decision. Your dealership may have outgrown its older technology, or it may simply be time to let go. Whatever the reason, finding consensus from key…
Drive to Success: Measuring your Technology Investments
Technology drives everything in the automotive industry. From reaching customers faster to optimizing the efficiency of your business, dealers rely on smart technology every minute, every day. Yet, many key stakeholders have trouble rationalizing…
Drive to Success: Is Your Dealership’s IT in the Dark Ages?
Modern Automotive Dealerships will do almost anything to earn the trust of today’s tech-savvy buyer, from using data-driven ad targeting to implementing AI and chatbots on their web presence. In a recent study, researchers…
“Must-Dos” for Year-End Excellence and a Fresh Start to 2020
This article originally appeared in Digital Dealer here. By Susan Moll and Matt Hurst A new year and a new decade means new opportunities for your dealership. But with the new, comes closing out…
Drive to Success: Creating Brand Fanatics
Who do auto dealers love? Their loyal customers. But how do dealerships build better loyalty, develop emotional connections during the buying process, and establish brand recognition that turns happy customers into actual, rabid fanatics?…
Destination: Success | Today’s Automotive Buyer
These times, they are a-changin’. And today’s automotive buyer—the mystery that they are—is as enigmatic as ever. Millennials are all grown up (and spending more than any other generation in U.S. history). The way…
Drive to Success: Consolidation Woes Leave No Room for the Little Guy
Among the many key issues automotive dealers have tackled in the past decade—the Great Recession, Margin Compression, Staffing Struggles—a new challenger has emerged. Fueled by digital disruption and the changing habits of consumers, small…
