Technology is everywhere. You customers and employees have come to expect it, and your smartest competitors are using it to make money. By spending a little time and money upfront, technology can streamline operations, improve efficiency, and better your bottom line down the road.
Drive to Success: Improving Customer Satisfaction
We all know that the customer is the most important aspect of our businesses. This week’s Drive to Success offers key insights into ways you can improve customer satisfaction in your dealership.
Successful Dealerships Embrace Change
Webb Automotive overcame the fear of change by focusing on the positive, selecting the right technology partners, and by preparing carefully. With their new DMS in place, their employees are happier and more efficient.
Low Cost Benefits that Will Retain Your Dealership Staff
The right workplace culture is just as important to your employees as a regular paycheck. Implementing a few of these low-cost benefits will help you create a company culture worth working for.
Innovations Are More Than Great Ideas
Most DMS users aren’t looking for bells and whistles; they are looking to solve business problems and don’t know how to describe their problem—that’s our job.
Sharon Kitzman Introduces DMS Edge
DMS Edge will provide a chance for Dealertrack clients to work closely with DMS experts to unlock additional, untapped potential within their businesses.
Is Your Dealership’s Sales Experience in the Path of (CSI) Totality?
A solar eclipse tends to be a black and white situation, but all this talk makes us think of automotive retail. Just as the moon is lining up with the sun and earth, dealers and the technology they use are aligning buyer expectations with a profitable experience.
Digital Thought Starters: Mobile Magic, Straub Automotive and Wandering Customers
The Apple iPhone 8 takes center stage with amazing new innovations, while Straub Automotive in West Virginia puts the power of mobile technology to work in the F&I process.
Stay Ahead of the Competition
Competition makes the world go ’round. You can either be behind or ahead of it, and if you forget to pay attention to it, your competition completely passes you by.
At-A-Glance: eMenu for iPad®
Let’s face it: Paper menus just don’t work well in an interactive and tablet-friendly world. Learn how you can leverage mobile technology to create a more comfortable and consultative experience,
Sell Millennials on the Dealership Experience
Good news! There’s a generation of digitally savvy people getting ready to buy cars – and lots of ’em. That sounds like a pleasure cruise of sales opportunities, right? But there’s a catch: they’re a demanding bunch with specific ideas about how the transaction should unfold.
Millennials Flex Their Purchase Power
With every promotion or newly minted job, Millennial spending power is growing. And while it’s true that the “digital native generation” is changing the experience of car shopping, what’s perhaps even more influential is their impact on the auto finance market.
