Oliver Ford in Plymouth, Indiana is a thriving dealership with a clear call of duty: satisfy their customers. They do that by being proactive in their approach to customer service.
Five Questions to Ask About Your Compliance Program
An integrated solution just may be the answer to reduce the cost and hassle of F&I compliance.
Using the Right Tools to Solve the Industry’s Biggest Challenges
Partnering with a High Tech DMS from a provider that’s committed to staying ahead of the curve is the best tool for solving the industry’s biggest challenges.
Millennials: The Key is a Low Monthly Payment
Who buys cars? Well, everyone does – including, as it turns out, Millennials. Check out the latest news about Millennial buying habits, featuring Dealertrack data insights.
F&I Compliance Tip: Save and Store Your Pencils
In terms of compliance, saving pencils matters because it guards against misunderstanding and is helpful in terms of showing an auditor, regulator, or plaintiff’s attorney how a deal progressed.
F&I Compliance Tip: Monitor Dealership Activity
In order to maintain compliance, dealership management must be prepared and proactive, with comprehensive training and real-time monitoring.
F&I Compliance Tip: Properly Disclose Aftermarket Products
Consistency is the key to creating the type of experience that meets compliance standards and helps to create an environment of trust and credibility.
F&I Compliance Tip: Adverse Action Notices
An “adverse action” is, basically, a refusal to grant credit, the termination of an account, or the changing of an account’s terms in a manner unfavorable to the consumer.
Staying Ahead of the Automotive Technology Curve
The next phase in automotive evolution may have less to do with the cars themselves, and more to do with our process of purchasing them.
Three Ways to Protect Your Deals and Defend Your Dealership
With so much to contend with, it’s easy for dealers to feel frustrated about compliance. And while enlisting the help of qualified legal counsel is the best approach, there are a number of proactive and important steps dealers should take to protect deals — and defend their dealership.
3 Lessons Learned at Digital Dealer 21: Keep it Simple, Sweat the Details, and Be Open to Change
If there was a theme to Digital Dealer 21, it was of exploration – of defining and discovering how technology makes business better for dealerships, and techniques managers should use to leverage the advantage of digital solutions.
Opentrack: Affordable Integrations with Third-Party Vendors
Imagine what more you could do for your business if you could affordably integrate real-time data with the third-party vendors of your choice.
