There’s no right way to announce a DMS transition and the best channels for communication will depend on your dealership’s specific structure and culture. Many dealerships choose to share their decisions during in-person town…
Master Your Upcoming DMS Transition
Learn the 4 Steps Dealers Need to Know Before You Roll Out a New Dealer Management System Your dealership relies on technology to drive innovation and meet changing buyer expectations. Finding a right-sized…
Leverage DMS Technology for Improved Human Resources
Technology and retail automotive are anything but static. In the first half of 2020, dealerships are facing constant changes and challenges thrown at them from nearly every angle. As Director of Business Development for…
Process & Efficiency: The Key to Profit & Success
At the start of 2020, my team of Performance Managers had big goals and aspirations to bring our dealer partners up-to-speed on some of the new and exciting developments that would enhance Dealertrack’s Dealer…
Hiring for your Digital-forward Dealership
A version of this article originally appeared on Hireology here. BY BETH KEMPTON | HIREOLOGY Following widespread closures as a result of COVID-19 stay-at-home orders, dealerships across the country are gradually reopening as states…
Reimagine Your Dealership Staff
Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed…
The Dealertrack DMS Roadmap to Resilience
By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by…
Drive to Success: Resilience in a Post-COVID-19 World
As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred…
Reimagining the Dealership: 3 Tips for Training Your Staff
Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they…
An Unprecedented Challenge to Business Continuity
As little as six months ago, the automotive industry was still facing its dominant foe: margin compression. Yet, challenges such as a looming economic downturn, new industry players, and a lack of digital integration…
Process Efficiency Leads to Profits
If your dealership’s strategy for tackling the new normal today is to adopt short-term or one-off practices designed to save your business, then Dealertrack DMS Performance Manager Mike Panozzo has bad news for you.…
Making the Digital Shift to the New Business Environment
Optimizing Technology, Tools, and Processes – An Interview with Matthew Hurst, Sr. Director of Client Services at Dealertrack DMS. As dealerships navigate the “new normal” under social distancing restrictions and safety regulations, the stark…
