Change happens. New technologies, shifts in buying habits, and brand new options for the way the public uses cars are all impacting the automotive industry. Dealership principal owners and general managers know that change…
5 Unique Lessons from the Experts: Hire Better, Not More
The automotive industry faces high turnover, employee burnout, and staffing struggles that cost dealerships more money than most realize. Considering most employees reach their highest level of productivity at three years on the job,…
Drive to Success: Navigate Technology Change at Your Dealership
Automotive dealers know better than to remain stagnate in today’s business landscape where change is constant, innovations in technology are rampant, and “dinosaur” dealerships are at risk of becoming extinct. But, implementing new technology…
Get Back to Basics at NADA 2019
The National Automobile Dealers Association (NADA) Show takes place Jan. 24-27, and it’s set to be a big year. Mobility, AI, cybercriminals and security, the personal vehicle ownership apocalypse?! It seems the automotive industry…
Drive to Success: Mobility, the Future, and Your Dealership
Unless your dealership has been hiding under a rock, you’ve probably heard “mobility” referenced more times than you can count. But, dealers are savvy. The automotive industry has experienced change—constant change—since the days of…
Drive to Success: Game-Changing Technology For Better Profits
Technology is a game-changer for the automotive industry. Improved customer data insights and the ability to offer more transparency has improved the relationships your sales associates build. And accessing information about price, offers, care…
Overcome Your DMS Transition Fears
Breaking the news to your controller that your dealership is switching technology is a difficult day for any Dealer Principal Owner or GM. While a technology transition can seem intimidating, staying stagnant with an…
Drive to Success: Trailblazing Women in Automotive
Even though women are buying around half the cars sold each year, a mere 18.6 percent of jobs in the automotive industry are held by women. Worse still? Overwhelming biases, gender barriers, and old-school…
When a Fear of Change holds you back
“Time, training, resistance, nightmare, contracts and confusing.” These are some of the first words that come to mind when a dealership considers making a DMS switch. These words are also often at the root…
Drive to Success: Build Customer Advocacy at Your Dealership
What’s really driving business at your auto dealership? Fantastic salespeople? Great deals? What about reviews, word of mouth, and online testimonials of your biggest supporters and advocates? If you’re not paying attention to that…
Smythe Volvo: Free to Focus on What Matters
The team at family-owned, family-operated Smythe Volvo takes their culture seriously. Employees, sales people and car buyers are treated with respect, fairness, and trust. It makes sense to start there and let people come…
Drive to Success: Better Customer Experience for the Long Haul
Buying a car is an emotional experience, an expensive process, and one of the biggest financial transactions most consumers will make in any given year. While customer expectations and buying habits are shifting, one…
