Hiring and training employees is important in any industry. But in the auto sales industry, where retention is low and turnover is high, focused training programs that teach new hires the ins and outs…
Cloud Optimization, Your DMS, and You
As technology evolves, so does its language. And one of the newest tech buzz terms “the cloud” can be a little confusing. What is the cloud? How can it help your business? And what…
Dealertrack Set to Unveil New Utah Office
DRAPER, UT., August 28, 2018 – Dealertrack, a leading provider of digital solutions to the automotive retail industry, today announced its new office space supporting Dealertrack DMS based in Draper, Utah. The 112,000-square-foot facility will be…
Drive to Success: Enhancing Online Presence
Customers shop for cars online. Because of this simple fact, it’s the job of every savvy dealership to have an online presence that caters to customers’ shopping preferences and attracts consumers to the dealership.…
9 Ways to Reduce Turnover & Improve Retention
DPOs must stop viewing their industry as a product moving business and focus on the true impact that hiring and retaining talent has on their dealership.
Solving the Mystery of Margin Compression
Margin compression is a known problem in the auto sales industry. It has been for years. And yet, there’s a mystery surrounding the problem that most dealerships can’t crack. Too often the knee-jerk reaction…
Drive to Success: Preparing for a Technology Switch
Making a switch to new technology is a big decision that can have big profit implications for a dealership. To reduce the pain sometimes involved, dealerships should research and choose the right vendor that…
Improving F&I Processes to Meet Changing Customer Expectations
66% of car shoppers are more likely to buy from a dealership with their preferred experience, but less than 1% of car buyers like the current car buying process, according to Autotrader’s Car Buyer…
4 Can’t-Miss Virtual Sessions at this Year’s DMS Edge
This year’s DMS Edge is almost here. This one-of-a-kind virtual event is designed to help Dealertrack’s current dealership partners get the most out of their DMS and improve their businesses. The four-day online event…
Drive to Success: Efficiency in Your Fixed Ops
Unlike the periodic fluctuations in the numbers and margins of new and used car sales, service lanes provide consistent opportunities for profit. But many dealerships fail to place adequate emphasis on their fixed operations…
How a Technology Switch Helped Goode Motors Keep Growing
The moment a dealership realizes that its legacy DMS can’t keep up with business growth, everything changes. Suddenly, there’s a crossroads between hanging on to the familiarity of the past and embracing the promise…
Drive to Success: Women in Dealership Positions
Women play an important (and traditionally undervalued) role in dealerships. At least half of all car-buyers are women, many of whom prefer to deal with other women during the sales process. And female managers…
