It can be daunting to recognize that we’re in a climate of constant and disruptive change. We’ve collected key information on best practices, insights, and the latest trends, so you don’t have to.
Drive to Success: Technology Partnerships
Technology plays a vital role in the success of dealerships. Make sure the technology companies you partner with acknowledge your dealerships goals and business model. Without knowing exactly what you want to get out…
Four Takeaways from Customer Conversations at NADA
Talk to any automotive technology company, and they’ll tell you that NADA is one of their most important events of the year. For most, it’s an opportunity to showcase their products and to promote…
Margin Compression Solution: Cut Holding Costs
In auto retail, time is money. The faster you sell cars, the faster you bring in money and more inventory. Rinse, repeat, and reap the rewards of your efficiency. In today’s margin compression environment,…
Drive to Success: Employee Retention
Retaining talented employees can be difficult in the busy world of dealerships. However, employees are the dealership’s greatest tool in gaining more revenue and providing a better experience for customers. Learn more about keeping…
Rethinking Your Dealership’s Phone System
This article has been approved by Erik Nachbahr, President and Founder of Helion Automotive Technologies. The author’s views are entirely his or her own and may not always reflect the views of Dealertrack. …
Dealers’ Digital Ecosystem
This guide summarizes a 3rd party research study of over 200 senior leaders at franchise dealerships. The findings provide insights into technology use in the modern franchise dealer.
Was Your DMS Built for the Digital Age?
If your DMS is beginning to hold you and your dealership back, it’s time to ask some hard questions.
Drive to Success: Dealership Strategy
Dealership strategy is the way dealers decide to run their business. Elements of marketing, sales, and systems or tools all define the success of your dealership strategy. Learn how you can improve strategy and…
How Dealertrack DMS is Investing in the People Behind the Buttons
ORIGINAL ARTICLE WRITTEN BY PAUL WHITWORTH, SENIOR VICE PRESIDENT OF DEALER MANAGEMENT SYSTEMS AT DEALERTRACK Today, the automotive industry has more pressure than ever to drive a seamless, technologically enhanced experience for consumers at…
How to Know What Your Customers Want
Apple founder and famous tech giant, Steve Jobs, famously said, “A lot of times, people don’t know what they want until you show it to them.” Throughout his career, he derided customer data and…
Drive to Success: Enhance Your Fixed Ops
Drive to Success is a weekly series capturing the most influential articles, tips, and tricks from industry experts and publications to help drive your dealership to success. Each week will focus on a specific…