The F&I process, for most dealerships, generates significant potential profit for the business. But regulatory compliance, buyer frustration, and shrinking margins are daily hurdles that threaten to make the F&I process a losing battle.…
Drive to Success: Marketing to Millennials Means Going Green
They say that change is good for you. It turns out that change is also good for the planet. The generation everyone is either trying to sell to, hire, or figure out (AKA: Millennials)…
Drive to Success: Building an Engaged Team of Dealership Employees
Studies show the average dealership now relies on up to seven technologies to make a sale and run their automotive business. The investment in software systems, as you know, goes beyond the installation, maintenance,…
Drive to Success: Mobility Drives Change For Smart Cities
More than one major movement is changing the automotive industry—and it’s shifting from the outside-in. Technology, cultural factors like the new sharing economy, and environmental needs (like the switch to electric) are impacting the…
Drive to Success: The Right KPIs for Digital Retailing
General Managers and Dealer Principal Owners manage everything from inventory management, to hiring, to sales and advertising within the automotive sales business. With the emergence (and extreme importance) of Digital Retailing, dealerships are introducing…
Drive to Success: New Technology, New Opportunity
Making the move to the right DMS technology is an exciting time for your automotive dealership. The chance to clear out the clutter of your old legacy system and implement fresh, new processes can…
Drive to Success: Build a Solid Customer Advocacy Strategy And Win
Every automotive dealership is going to do what it can to offer great deals and customer service today. It simply has to. But, there’s more that can be done to set your dealership apart.…
Drive to Success: Build Customer Service Strategies For Success
Remember when the customer was “King” in the sales industry? Have you ever experienced a truly negative buying experience that left you questioning what went wrong? Purchasing an automobile is a major financial decision—where…
Drive to Success: Convenience is King in the Service Lane
A recent Cox Automotive study sheds light on changing behavior in the service lane—and there’s good news and bad news. First, consumers who didn’t return for service at your dealership represent, roughly, $266 billion…
Drive to Success: Will Your Dealership Master Margin Compression This Year?
Dealership owners are betting big this year on new technologies, procedural updates, data-crunching, and high-hopes to combat margin compression. Will your dealership’s strategy prove to be successful in mastering this menace? There’s nothing like…
Drive to Success: Best Practice Tips for Taxes and W-2’s
It’s crunch time (also known as year end for controllers and finance managers). This is your time to shine, so don’t panic. Taxes, W-2’s, and important tasks and deadlines are your thing. Here’s a…
Drive to Success: What’s Driving The Mobility Movement?
The Mobility movement is gaining momentum and there’s no going back! Does your dealership have a strategy to capitalize on the next big thing, hop on the bandwagon, and ride the wave into the…
