As dealerships continue to find new ways to overcome the challenges facing their business, one key challenge continues to loom large: retention and hiring. New digital technology helps you deliver for your clients, but…
Ask the Expert: Three Unchanging Truths of Hiring
The past year and a half have thrown dealers the gauntlet of challenges. Yet, despite an ongoing pandemic, vehicle inventory shortages, and other economic woes, the automotive industry continues to do surprisingly well. Customer…
The New Retail Auto Employee
New technology was the key to success for many dealers over the past 18 months. And thriving dealerships have shown that the ability to adapt gives your business an advantage over the competition. But…
Measure What Matters: Tracking Employee Statistics
You probably know how many cars are on your lot right now (or at least a good idea, we hope). Your accounting manager tracks payroll down to the minute. And you use smart data…
Ask the Experts: 5 Tips For Measuring Employee Satisfaction
Dealership technology has come a long way. In the last year alone, rapid adoption of digital tools and technology has jettisoned the customer experience light years into the future. New tools now allow buyers…
9 Keys for Hiring & Retaining Staff at Your Dealership
There’s more to the auto industry than selling cars. The people-side of the business is also a huge challenge. And with your dealership needing to attract, retain, and train top talent for new, more…
9 Steps for Hiring and Retaining Talent at Your Dealership
Finding and keeping top talent in automotive retail has always been a challenge. But dealers can do more to think outside the box and find those best suited to grow with their companies and,…
How to Set Up for Success in 2021
This article originally appeared on Wards Auto here. Just as important as the technology providing positive digital retailing experiences to reach and accommodate customers are employees who understand those technologies. 2020 presented the world…
Understanding Hiring and Onboarding for Digital Dealerships
People have always impacted profits in auto sales. When dealerships hire the wrong people, fail to train them properly, and send them off to the frontlines of auto sales, they often make the wrong…
Why the Employee Experience is the Most Important Onboarding Consideration
BY: CHELSEA VERSTEGEN This article is authored by our partners at Hireology, the automotive experts providing HR Solutions for Dealertrack DMS. Focusing on your employee experience during onboarding keeps employees engaged and sets them…
5 Ways to Help Your Team Adapt to Digital Processes
By: Chelsea Verstegen This article is authored by our partners at Hireology, the automotive experts providing HR Solutions for Dealertrack DMS. Implementing new technology happens frequently in dealerships — especially in 2020. Technology platforms…
