By Kayla Arp, Client Support Director at Dealertrack DMS When 2020 began, my team did what most teams did—we quickly transitioned to working from home with an expectation that we would hunker down for…
Leadership Lessons: Partners Make a Difference
If you were looking for a quick fix to maintain dealership profitability in the last eighteen months, I hope that you’ll share it. That’s because, in my career of thirty-plus years in retail automotive…
Leadership Lessons: What We Learned in 2020
There’s a saying that goes, Hard times teach the most valuable lessons. In 2020, you barely had a minute to pause as you made quick pivots and rapid adjustments to meet the needs of…
Leadership Lessons: State of the Auto Industry with Zo Rahim
What’s in store for the automotive industry for 2020? This million-dollar question should be on the minds of everyone, from sales professionals, to Dealer Principal Owners, and manufacturers alike. While it’s nearly impossible to…
Leadership Lessons: Catch These Industry Experts at Digital Dealer
Digital Dealer 27 Conference & Expo takes place Aug. 19-21 in Las Vegas and we can’t wait. This peer-to-peer conference mixes industry pros, the top 100 dealers, and expert-led sessions for an over-the-top chance…
Leadership Lessons: New Technology Brings Opportunity to the Jim Browne Auto Group Team
When Jim Browne Auto Group analyzed the value they were getting from their technology investment, they were less than impressed. Their current monthly investment had, according to the owner of the auto group, “outpriced…
Leadership Lessons: Technology Transitions Tips with Susan Moll
Does your dealership desperately need new technology, but the idea of making a huge change keep you up at night? The longer you wait, the worse it feels to face the challenge. Change management…
Leadership Lessons: Build Your Dealership’s Social Responsibility Program
When an automotive dealership opens its doors, it brings innovation, opportunity, and growth to the community. With a strong focus on volunteering opportunities for team members, charity, and social responsibility, dealers drive more than…
Leadership Lessons: Sustainability is Equivalent to Efficiency for Auto Dealers
Dealertrack, and its parent company Cox Automotive, cares about its employees, its impact on the environment, and making a difference. And our mission, Empower People Today to Build a Better Future for the Next…
Leadership Lessons: Master Year End Like a Boss
Rise and shine, two-zero-one-nine! It’s time to meet year end with fresh optimism and a health strategy. If your role at the dealership is to manage, prepare, or file year-end tax forms, W-2’s (or…
